Understanding how to use your benefits can be daunting. Alight Healthcare Navigation can provide you with a personal Health Pro consultant who you can contact when you need help managing a healthcare issue. They can help you by:
- Estimating your annual out-of-pocket expenses under the different plan options
- Finding highly-rated, cost-effective providers and care
- Connecting you to health programs when you need them most
- Helping you to better understand your health benefits and plans
- Comparing costs for procedures and care
- Assisting with medical billing questions and resolving errors
- Scheduling appointments
- Recommending lower cost alternatives to save money on prescription drugs
- And more!
You can reach out to your personal Health Pro consultant by calling +1-888-251-2500 or via goto/usbenefits > Connect with your Health Pro.
A Health Pro can provide personal, strategic support about what benefits work best for you. Contact Benefits Express at +1-888-251-2500 (or +1-646-254-3465 outside of the US) if you have questions about enrolling in your benefits.
ÃÛ¶¹ÊÓƵ recognizes how challenging it can be to navigate our country’s complex healthcare system, especially if you’re already dealing with a health issue. We’re proud to offer a service that helps you navigate your diagnosis and options, and takes some of the stress and administration out of getting top-quality care.
Provided in partnership with Included Health, a leading provider in this space, this new Expert Medical Opinion (EMO) program gives you and your family access to top-tier medical care, advice and opinions. Top doctors are available to discuss diagnoses and create personalized treatment plans for a range of specialty conditions for you and members of your extended family (that includes your spouse or partner, child(ren), stepchildren, father, mother, father-in-law, mother-in-law, brothers, sisters, brothers-in-law, sisters-in-law, grandparents).
Reach out to the team at Included Health any time if you need help:
- Finding the best local care:Â EMO will find the most qualified in-network doctor for your needs in your area. Then, they will book your appointment and gather your medical records on your behalf and help you prepare for your visit.
- Managing a new diagnosis: Guidance, information and planning support as you consider what’s ahead and how to navigate the options available to you.
- Looking for an expert opinion: Connect with top-tier practitioners if you’re considering a surgery or other treatment plan and want help determining the right option for you.
As a reminder, your personal health information is always protected. ÃÛ¶¹ÊÓƵ does not have access to individual health records.
Get started any time by downloading the Included Health app, visiting  or calling +1-855-431-5509 between 8 a.m. and 9 p.m. ET (Monday-Friday).
