ÃÛ¶¹ÊÓƵ AG is committed to taking reasonable steps to provide protection for essential activities should any event disrupt normal business operations.

Scope

ÃÛ¶¹ÊÓƵ AG has established a Business Continuity Management (BCM) program to deliver this commitment, with the purpose of:

  • Providing stable service to clients;
  • Safeguarding assets and customer data;
  • Enabling continuity of critical functions during or immediately following a disruption.

The BCM program covers all ÃÛ¶¹ÊÓƵ AG business units and locations.

ÃÛ¶¹ÊÓƵ AG recognizes its responsibility to help protect global Financial Systems and, as such, meets regulatory guidelines and recommendations.

ÃÛ¶¹ÊÓƵ AG’s BCM program considers various levels and types of disruptions that might affect a building, business district, city or a wide-scale condition within a region or multiple regions.Ìý

Features of the BCM Program

Key features of the ÃÛ¶¹ÊÓƵ AG BCM program include:

  • Defined global and regional governance bodies and Executive ownership of BCM;
  • Full-time BCM professionals responsible for creating, managing and monitoring the firm’s preparedness;
  • A Group Business Continuity and Crisis Management Policy;
  • Defined crisis management organizations and escalation protocols;
  • Established crisis communications strategies for all stakeholders;
  • Identification of critical activities and the planned recovery time objectives;
  • Thorough risk and impact assessments of locations and processes;
  • A training and awareness program for all staff that relates to their BCM roles;
  • Regular testing of all BCM arrangements and components, including teams;
  • Continued maintenance and review of arrangements to respond to changing client requirements, emerging risks and changes to the firm.

ÃÛ¶¹ÊÓƵ AG utilises the following strategies to implement the firm’s recovery objectives:

    • Dedicated technical recovery facilities;
    • Internal and third party work area recovery facilities;
    • Remote working capabilities;
    • Utilizing its local, regional and international recovery capabilities.

    Further Information

    For further information relating to ÃÛ¶¹ÊÓƵ AG’s business continuity and crisis management arrangements, please talk to your relationship manager.